The primary focus of Telecommunications is the ongoing operational support, maintenance, and development of the telephone infrastructure and related services. These services include the management and support for IP phones through the Cisco Call Manager.
To provide customer service for all faculty and staff who use these information services, the IT Help Desk was established as the direct point of contact.
The IT Department and Help Desk are located on the Highlands Campus, first floor of Building I.
Help Desk support is available 7:30 a.m. to 7 p.m., weekdays, except for college holidays by calling 863-784-7462 or e-mail: firstname.lastname@example.org.
Students should contact the eLearning Department for assistance with online course issues.